At DELANAI TRENDING LAB, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website and services. By using our website or making a purchase, you agree to the practices described in this policy. Please take a moment to read through it and understand how we protect your data.
1. Information We Collect
To provide you with a smooth shopping experience, we may collect the following types of information:
- Personal Information: When you create an account, make a purchase, or contact us, we may collect your name, email address, phone number, shipping address, billing address, and payment information (such as credit card details).
- Non-Personal Information: This includes data that helps us understand how you interact with our website, such as your IP address, device type, browser type, browsing history, and other technical data. This information is typically collected through cookies and similar technologies.
2. How We Use Your Information
We value your privacy and only use your information for specific purposes. These include:
- Processing Orders: To fulfill your orders, process payments, and deliver your items.
- Customer Support: To respond to your inquiries, resolve issues, and provide assistance.
- Improving Your Experience: To enhance our website, recommend products, and improve our services based on your preferences.
- Marketing and Communication: We may send you promotional emails about new products, special offers, or updates. You can opt out of receiving these communications at any time.
- Compliance: To comply with legal obligations and resolve disputes.
3. How We Protect Your Information
At DELANAI TRENDING LAB, we take your privacy seriously. We implement the latest security measures to protect your personal information:
- Encryption: We use Secure Socket Layer (SSL) encryption to protect sensitive data such as payment information.
- Access Control: Only authorized employees and contractors have access to your personal data.
- Data Storage: We store your personal information securely and for as long as necessary to fulfill your order or comply with legal requirements.
4. Sharing Your Information
We will never sell or rent your personal information to third parties. However, we may share your data with trusted third-party partners in the following cases:
- Service Providers: We may share your information with vendors who help us process payments, ship products, or manage our website.
- Legal Compliance: We may disclose your information if required by law, or if we believe that disclosure is necessary to protect our rights, comply with a legal obligation, or prevent fraud.
5. Cookies and Tracking Technologies
We use cookies to enhance your shopping experience and analyze how our website is used. Cookies are small text files stored on your device that help us remember your preferences and provide personalized content.
You can manage cookie settings through your browser. However, disabling cookies may limit some website functionalities.
6. Your Rights and Choices
We respect your right to control your personal information. You have the following options:
- Access and Update Your Information: You can log into your account to update or correct your personal details.
- Opt-Out of Marketing Emails: If you no longer wish to receive marketing emails from us, simply click the “unsubscribe” link in any email we send, or contact us directly.
- Data Deletion: If you wish to delete your account or any personal information we have stored, please contact us, and we will take appropriate action.
7. Third-Party Websites
Our website may contain links to other websites or services that are not operated by DELANAI TRENDING LAB. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal data, we will take steps to remove that information as quickly as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Effective Date.” We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please feel free to contact us at:
DELANAI TRENDING LAB
Email: support@delanaitrendinglab.com
Phone: +254112110961
Address: mombasa,kenya
By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy. Thank you for choosing DELANAI TRENDING LAB!